• Complete agreement is rarely achievable. Conflict must be resolved in due time by a decision-maker.
  • Decision-maker: higher authority, project leader, client representative, etc.
  • Advantage: can be quick, without consuming too many resources.
  • Disadvantage: there are cases where there is no higher authority. Usually, the decision is made favouring one viewpoint while ignoring the others.
  • (Alt) Voting: on the viewpoints of all involved stakeholders