Goal: to determine the conflict types
Resolving the conflict depends on the type…
One suggestion for classifying the conflicts is
The type of conflict can be determined by the following three steps (in this order):
- Checking for a data conflict: based on misinterpretations or incorrect information. Ask stakeholders to write their interpretation of the requirements to detect a potential conflict.
- Checking for an interest conflict: based on different goals. Ask stakeholders to name their goals associated with the conflicting requirements. Document the goals of each stakeholder separately in a goal model. Compare the models to detect the conflict.
- Checking for a value conflict: based on different values. Check the stakeholders’ evaluation backgrounds (find out why they evaluate the requirements the way they do).